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Got a problem you want to discuss? Want to drop us some awesome feedback? Have a suggestion? Want to modify your order? Want to tell us who your favourite Disney Princess is? This is the place to do so! Send us an email and let us know what’s up! We will get back to you within 24-48 hours! Please be advised that we work our hardest to respond quickly, but sometimes Knotty things happen and we request your patience!

We encourage all customers to please use our FAQ, as many answers can be found in our FAQ. We also have included a search function in our FAQ, so you may search any of your questions there!
If your answer cannot be found in our FAQ, please be patient and our support team will answer your inquiry within 24-48 hours. Our support team's hours are Monday to Friday 9am to 6pm EST. 

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